Ticketing Officer, Munich, Germany, Sports Recruitment International Jobs

Company	Proske Sports	Job Type	Full Time
Location	Munich, Germany	Job Reference	MP10355
Salary	Competitive package	Closing Date	31/10/2011
Industry	Agencies, Corporate Sponsors, Global Events

Background

The Role:

Responsible for developing and managing the Coca-Cola ticketing operations
Key responsibilities include managing the ticketing ordering and allocation procedures, scheduling and supervising ticketing staff/volunteers
Plan and recruit Assistant Ticketing Manager, Ticketing Coordinators and volunteers
Report to Account Director

Responsibilities:

Manage ticket ordering process
Manage ticket allocation, security, insurance
Manage ticket pick-ups
Manage ticket storage and on-site delivery
Manage ticket changes as well as on-site ticket change
Manage additional on-site ticket purchasing or allocation
Manage the allocation and processing of complimentary tickets
Develop ticketing ordering schedules
Oversee a Ticketing Assistant and the scheduling and management of other Ticketing staff/volunteers
Prepare post UEFA EURO 2012™ report

Skills & Experience Required

Excellent administration and interpersonal skills
Knowledge of ticketing ordering/allocation systems
Knowledge of ticketing office operations
Experience with ticketing purchase for major events
Organisational skills
Experience in managing tickets
Experience in the preparation and writing of reports
Proven ability to work in a high pressured environment
Exceptional attention to detail
Proven experience in managing staff
Fluency in English and any foreign language a plus
Work experience in a big team
Experience in managing a large group of people
Comfortable working with people from a variety of cultural and language backgrounds
Problem solving and strong commitment to providing customer service